Privacy Policy

This policy covers the services provided by this website: www.thesweetiejar.co.uk

By using this website you signify your acceptance of this privacy policy and your acceptance of us utilising your personal data in accordance with the terms of it. If you do not agree with this policy you should not utilise our website.

The data controller for this website is The Sweetie Jar, Unit 1 Manvers Business Park, Cotgrave, Nottingham, NG12 3GZ.

The purpose of this policy is to advise users of our website about information which is collected about you when you visit the site, to identify the way in which the information is used. If it is disclosed, to whom, and the ways in which we protect your privacy.

We are keen to ensure that all information which we gather upon you is processed in accordance with our privacy policy and the Data Protection Act 1998.

Protecting your privacy

In some areas of the website we ask you to provide personal details such as your name, address and e-mail address. The website also holds the date of your registration and the date you last logged onto the website. This detail is used to enable us to provide a better service for you in that we are able to customise our response to you.

We will not sell, trade or rent your information to others. It will remain confidential to us and will be used only to build a better relationship with you.

Our website uses a payment gateway (Sage Pay) for all credit/debit card transactions. Our website therefore does not store any information regarding the credit/debit card details - these are only requested once the system passes to Sage Pay for payment. Sage Pay uses data encryption for maximum security and more details can be found here:

https://www.sagepay.co.uk

We do not accept any liability for loss or damage suffered via the Sage Pay website.

Cookies

What are Cookies?

Cookies are text files containing small amounts of information that are downloaded to your device when you visit a website and stored for you on your computer, by your web browser.  Cookies are used by almost every website, including The Sweetie Jar’s, to improve your online experience.

How do we use Cookies?

We use cookies that are strictly necessary and essential in enabling you purchase products from us, using our shopping basket, and using our website’s features (like remembering your name, address, user login etc.).

These cookies enable us to automatically identify you, the items you wish to purchase, and where you would like the items to be delivered.  When you “Log In” or press “Buy Now” on the item page, your computer will automatically be issued with a cookie.

We also use cookies to help us improve the performance of our website to provide you with a better user experience.  These cookies don’t collect information that identifies a visitor. All information these cookies collect is anonymous. It is only used to improve how a website works.

Can Cookies be disabled or deleted?

Most web browsers automatically accept cookies but you can change your browser settings.  If you prefer, you can disable cookies. If you do, whilst you will be able to view our website, unfortunately you will not be able to purchase products from us.

Cookies can also be deleted from your hard drive if you wish.  The help facility of most browsers will tell you how to prevent your browser from accepting cookies, how to delete cookies and how to disable cookies altogether.

Cookies in use on this site.

Name Description
PHPSESSID This is a simple token used by applications to identify your unique session on the website. Typically used to maintain the integrity of your session while transacting information with a website (accessing secure areas, forms submissions etc). Expires after session.
language Holds the language default/choice of the visitor. Expires after session.
currency Holds the currency default/choice of the visitor. Expires after session.
display Holds the display choice of the visitor. (list or grid). Expires after session.
__utma
__utmb
__utmc
__utmz
 

Google Analytics: We use Google Analytics to monitor traffic levels, search queries and visits to this website.

Google Analytics stores IP address anonamously on its servers in the US, and neither The Sweetie Jar or Google associate your IP address with any personally identifiable information.

These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session.
Expires after session except __utmz which expires after 180 days.

Google Adwords We use Google Adwords for conversion tracking. Expires after 30 days.

 



Linking to other Websites

Our website contains links to other sites and you may have been directed to our site from others. We cannot be responsible for the privacy practices used by any of these other parties and you should be aware that when you leave we are no longer responsible for the privacy practices of these other sites. We would encourage you to read the privacy policies or statements on each and every website you visit.

Security

We endeavour to ensure that all information collected by us remains as secure as possible. Login passwords are fully encrypted and only known to the customers. The password resetting process is fully automated. Only the Supplier will have access to names, addresses and e-mail addresses of the customers.

Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose information about you:

a) to the extent that we are required to do so by law;

b) in connection with any legal proceedings or prospective legal proceedings;

c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and

d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.

Except as provided in this privacy policy, we will not provide your information to third parties.

Access to information held about you

You may contact us at anytime with a request for notification of what information we hold on our system in relation to you. We will provide you this information in accordance with our obligations under the Data Protection Act 1984. There will be a small fee payable for this information in accordance with the terms of the Data Protection Act 1984.

Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

We may also notify you of changes to our privacy policy by email.

Contacting us

If you have any queries in relation to this privacy policy or anything else relating to privacy on this site then please contact us at:

customerservices@thesweetiejar.co.uk

By using this website you signify your acceptance of this privacy policy and your acceptance of us utilising your personal data in accordance with the terms of it. If you do not agree with this policy you should not utilise our website.